© 2017 SAINT OLA

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TERMS & CONDITIONS

Welcome to SAINT OLA LLC’s (“Saint Ola”, “we”, “us”) website (the “Website” or “Site”) Terms of Use including all other rules posted throughout the website (collectively “T&C”). The T&C applies to all orders of Saint Ola products ordered by customer (“You”, “Your”) on our Site. We ask that you read carefully, before placing your order. We may edit these T&C’s without notice to you.

USE OF OUR WEBSITE

  • You may only use this Website for legitimate orders and non-fraudulent acts.

  • You agree to provide accurate name, postal, email, and other contact details to us needed to fulfill Your order and/or contact You if necessary. Please refer to Privacy Policy on how we use Your personal information.

  • You must be 18 years or older to place an order through the Website.

  • If You are under 18 years of age, You may only use this Website with the consent and involvement of a parent or guardian.

PURCHASE

  • You can purchase products on the Website, by selecting the products You wish to purchase and placing an Order.

  • On completing an order, You will be required to pay for the products in full by providing Your payment details and authorizing us to recover the payments due to us.

  • If You pay for a product by way of a credit or debit card or PayPal account, You must be entitled to use that card or account.

  • You warrant that all information supplied by You for the purposes of making an Order is correct.

  • If We decline, refuse or cancel an Order for which payment has been received, We will refund the payment in full but shall have no further obligations or liabilities.

 

PRICE

  • You acknowledge that the prices quoted on the Website are indicative only and are subject to change.

  • All prices on the Website are exclusive of postage fee. A summary of these charges can be located on the Shipping page of the Website.

  • You acknowledge the final purchase price payable by You is the amount specified at the end of the Order process and includes applicable delivery charges.

 

PAYMENT

  • We offer the following payment options: Visa, Master card, American Express, Discover, and Paypal.

  • Tax is already included in prices and delivery cost will be added at checkout.

 

ORDER

  • All Products are subject to availability.

  • We will notify You if a Product is unavailable at the time of processing Your Order, and if applicable will refund any payment made by You.

  • We provide You with an order confirmation and tracking number upon dispatch

  • We will use best endeavors to supply the products purchased by You on the estimated delivery date, however You acknowledge that we cannot guarantee that the Products will be delivered on the Estimated Delivery Date.

  • Local, interState, and International Orders will be processed and shipped in accordance with Our choice of packaging and Carrier.

 

TRACKING ORDER

  • Upon product dispatch, you will be notified via email including a tracking number. Please contact us at  info@saintola.com if you have additional question about your order.

 

RETURNS

  • Contact customer care at info@saintola.com to initiate your return.

  • You will be refunded (less shipping charges) for an online purchase at full price and returned within 14 days of receiving the order unused.

  • Returns outside these time frames may be accepted at the discretion of Saint Ola, but depending on the circumstances may only be refunded as a store credit.

  • Garments must be returned in a saleable condition and all tags remain attached.

  • A return address will be provided once return is approved

  • Refund will only be processed once items have been received by us.

  • Please be advised that Saint Ola does not offer returns or exchanges on any sale/discounted items.

  • We do not offer exchanges at this time. It is more efficient to place a second order for the correct style, color or size. Then, treat Your original order as a standard return and You will be refunded per the process above.